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(More customer reviews)Here is the email documenting the conversation I just had with Philosophy:
I just now called your 800 number and canceled my order. The woman told me that you are aware of the error but that you are not canceling orders AND that you are knowingly shipping out the 2oz when you know people are expecting the 16oz. That is very bad business and in my opinion speaks very poorly for you. That is so wrong to ship out another item than what people actually ordered. Sorry, but I think that is pretty dishonest.
Wow, I can't believe the conversation I just had with your Customer Service. Any company that knowingly does a bait and switch like this is pretty low.
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